Privacy Policy for dixierising.com
1. Introduction
At dixierising.com (“we,” “us,” or “our”), we are fully committed to safeguarding the privacy and data protection rights of our users. We value the trust you place in us and are dedicated to processing your personal information ethically, transparently, and in line with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website and services.
2. Scope of This Policy and Role as Data Controller
This Privacy Policy applies to all personal data collected through dixierising.com and related services, whether accessed via desktop, mobile, or other platforms. As the data controller of your personal information, dixierising.com is responsible for determining the purposes and means of processing your data pursuant to applicable privacy legislation.
3. Categories of Data We Process
We collect and process a variety of data categories depending on your interactions with our website as described below:
– Usage Data: Includes data such as your IP address, browser type, operating system, pages visited, time and date of visits, referring URLs, and interaction logs. This data helps us improve site functionality and user experience.
– Account Data: Personal identifiers collected during registration or purchase, including your name, billing/shipping address, email address, and phone number.
– Profile Data: Includes your preferences, order history, wish lists, and behavioral data collected through your interactions with the website.
– Communication Data: Records of email correspondence, chat messages, and any personal data voluntarily submitted through inquiries or support requests.
– Technical Data: Device-level information such as hardware model, device ID, screen resolution, system preferences, browser settings, and other diagnostic information.
– Transaction Data: Payment-related information including billing details, payment method, items purchased, order number, order history, and delivery status. Note: We do not store full credit card numbers; payments are securely processed by third-party providers.
– Preference Data: Information regarding your marketing preferences, communication opt-ins, and product or service interests detected or explicitly shared.
4. Legal Bases for Processing
We rely on several lawful bases under the GDPR and CCPA to process personal data:
– Consent: When you explicitly agree to data processing by opting in to communications, cookies, or promotional offers.
– Performance of a Contract: When processing is necessary to fulfill orders, provide customer service, or deliver requested services.
– Legitimate Interests: For internal purposes such as improving website performance, preventing fraud, maintaining security, and conducting analytics that do not override your data rights.
– Legal Obligation: When processing is required to comply with statutes, court orders, or reporting requirements.
5. Your Data Protection Rights
You are entitled to the following rights under the GDPR and CCPA, subject to applicable limitations and verification requirements:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You may correct or complete inaccurate personal data.
– Right to Erasure: Also known as the “right to be forgotten,” you may request the deletion of your personal data.
– Right to Restrict Processing: You may request limitation of processing under certain circumstances.
– Right to Data Portability: You may request a structured, commonly used, machine-readable copy of your data and have the right to transmit it to another controller.
– Right to Object: You may object to certain data uses, such as direct marketing or profiling.
California residents may additionally exercise:
– The Right to Know: Be informed of categories and specific pieces of personal information collected, disclosed, or sold.
– The Right to Opt-Out: Exclude your data from being “sold” to third parties.
– The Right to Non-Discrimination: Receive equal service and pricing, regardless of whether you exercise privacy rights.
You can exercise any of the above rights by contacting us at [email protected].
6. Security Measures
We implement robust administrative, technical, and physical safeguards to ensure the security and confidentiality of your data, including:
– Encryption of data at rest and in transit using TLS and other industry-standard protocols
– Role-based access controls and authentication procedures for authorized personnel only
– Regular data backups and secure storage practices
– Ongoing employee training on data awareness, confidentiality, and breach response
Despite our best efforts, no system is completely infallible. We continue to evolve our practices as new risks are identified.
7. International Data Transfers
If you access dixierising.com from outside the country in which our servers are located, your data may be transferred internationally. In all cases, we rely on legal mechanisms such as Standard Contractual Clauses or other legally recognized transfer safeguards to ensure an adequate level of data protection aligned with the GDPR.
8. Data Retention
We retain personal data only for as long as necessary for the purposes set out in this Policy:
– Usage Data: Retained for up to 12 months for analytics and performance optimization
– Account Data: Retained for the duration of your account plus 6 years for legal and accounting purposes
– Profile & Transaction Data: Retained for 6 years to comply with tax, contractual, and shipping regulations
– Communication Data: Retained for 3 years to address support queries and dispute resolution
– Preference Data: Retained until you update your preferences or withdraw consent
9. Cookie Policy
Our website uses cookies and similar technologies to enhance user experience and gather analytics. Types of cookies in use include:
– Essential Cookies: Required for core site functionality such as login, cart management, and security.
– Functional Cookies: Store your preferences and help personalize your experience.
– Analytical Cookies: Track usage patterns to improve website performance and user interface.
– Performance Cookies: Help measure page loading times and technical performance across devices.
We do not use cookie tracking to sell your personal data. Any non-essential cookies are only activated after receiving your valid consent.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, we require user consent for non-essential cookies upon your first visit to dixierising.com. You can manage your cookie preferences at any time via the site’s cookie consent banner, or by adjusting browser settings to refuse or delete cookies. Please note that disabling certain cookies may affect website functionality.
California residents can opt out of the “sale” of personal information through accessible preferences on our site.
11. Children’s Privacy
dixierising.com does not knowingly collect or process personal data from children under the age of 13. If we become aware that data from a minor has been provided without verified parental consent, we will delete such data promptly. Parents or guardians may contact us at [email protected] to report concerns or request deletion.
12. Policy Updates
We reserve the right to modify this Privacy Policy at any time to reflect changes in law, technology, or business practices. We encourage you to review this Policy periodically. Where appropriate, we will notify users of significant changes via email or prominent notices on our website.
13. Contact Us
If you have questions, concerns, or would like to exercise any of your rights regarding your personal information, please contact us at:
We are committed to protecting your data and honoring your privacy rights under applicable law. For all matters concerning your personal data, we remain at your service to facilitate transparency, fairness, and full legal compliance.